“Your work on customer promise, culture and leadership is great distilled wisdom.”
Tom Rand, Ph.D., CEO, Rand Consulting Group, Inc.

“Your work on integrating customer promise, culture and leadership is very powerful stuff.”
Gary Lemaster, Director: Organization Development, Lockheed Martin

“I know you can tell from my regular use of your assessments that I am a huge supporter of your work [regarding the integration of customer promise, culture and leadership]. I am getting great results with my clients.”
Robert Hribernik, Lee Hecht Harrison

“I knew I needed to make some changes, but until I had your customer promise, culture and leadership framework I didn’t have a way to focus my thinking. Now I do.”
John Bernard, Vice President and General Manger, Centurylink (formerly Qwest)

“This assessment [of a leader’s integration with customer promise and culture] is quite accurate. I am impressed. I would like for my partner as well as my senior leadership group to complete it as well.”
Deborah Forrest, Partner, ForestPerkins

“Your approach showed us that though we were organizing one way, we were acting another. Of all the alternatives, your approach to culture and its integration with strategy and leadership is the one that makes the most sense.”
Diane J. Bradford, VP Human Resources, Boeing, Huntington Beach, CA

“Your ability to help us practically link customer promise, culture and leadership has been a huge added value benefit to our organization.”
Sean Burke, VP Human Resources, American Ref-Fuel Company

“Your work changed my life. It helped me see clearly the kind of enterprise I fit best in.”
Steve Quist, CEO, Cyberoptics, Inc.

“Wonderful, insightful, exciting, intriguing, content rich, strategic, and practical. Marvelous tool for current and future decision making. You helped us shape the future of the organization.”
L. Bonita Patterson, President, Board of Directors, Colorado Human Resource Association

“… the only assessment that I have ever used that puts it all together. It helps connect my individual leadership behavior to my culture, to my business strategy, and my marketplace. It has been hugely beneficial to me.”
TB, CEO, Valco Manufacturing, Inc.

“… just what we need for our leadership development program.”
K. Purcell, Director: Leadership Development, Microsoft

“… possibly the best report like this I have ever had the pleasure of working with. Thanks very much.”
Lisa Sutherland Kirkman, The Governance Institute

“… Your work is very impressive, and your ideas around integrating the ‘four core cultures, customer promises, and leadership styles is very compelling.”
Tim Johnstone, Chief Strategy Officer, Hopelink

“I had the opportunity to work with your framework and model with various leadership teams. This work was some of the most powerful and meaningful corporate work I’ve done in my decades of work with corporate leadership teams.”
Karen Petty, Sageways Consulting

“If you’re at all interested in organizational change, whether it’s to fix a specific problem or thrive in perpetual motion, here is something that should actually help you. Full of insight and wisdom, Bill’s perspectives and tools have that ring of common sense, and the beauty of simplicity.”
Rick Dove, CEO, Paradigm Shift International

“As I’m sure you know, it’s tough to sort through all the leadership literature for what it truly timeless and fundamental. Which is precisely what appeals to us about your work.”
Bruce Goldberg, Vice President, Genentech

“The primary reason that I was able to build my company into a profitable $250 million business was culture. I have looked at everything out there regarding culture and your model is absolutely the best that I have come across. Your leadership assessment of me was amazingly right on.”
John Marcus, Chairman, Matthew Book Company

“Wow. This is, by far, the best approach I have ever seen.”
Joe Levy, Managing Director, Apollo Theater