When the practices that fit one enterprise are practiced in one or more of the others, people become dispirited. It is basically a matter of contradictions. Roadblocks and bottlenecks interfere. The more this happens, the more people feel stuck and frustrated. If unaddressed, these contradictions usually lead to additional contradictions because people try to compensate in ways that don’t work. This inevitably spills over into customer relationships.
People are motivated by making a contribution to the growth and prosperity of the enterprise and by being recognized and rewarded for doing so. Becoming a top-notch ping pong player in the rec-room of your enterprise’s building loses its appeal if you feel like a fifth wheel when it comes to contributing to your enterprise’s success.
We work with you to get everyone on a winning track, delivering on your enterprise’s customer promise and rewarding your leaders and employees for doing so.